Frequently Asked Questions

Everything you need to know about HayHay.

Getting Started
What is HayHay?
HayHay is a social challenge app where you pick tasks, complete them, and submit photo or video proof. The community votes to approve or reject your submission. Get 60% approval within 24 hours and you earn Hy points.
Is HayHay free?
Yes, HayHay is completely free to download and use.
How old do I need to be to use HayHay?
You must be at least 13 years old to create an account and use HayHay.
Can I use HayHay without an account?
Yes, you can browse the app as a guest. However, you'll need an account to complete tasks, vote, and earn points.
Tasks & Points
How do I complete a task?
Go to the Tasks screen, pick a task you want to do, complete it in real life, then submit a photo or short video as proof. The community will vote on your submission within 24 hours.
How are points awarded?
If your submission receives at least 60% approval votes within 24 hours, you earn Hy points. Level 1 tasks earn 10 Hy, Level 2 earn 20 Hy, and Level 3 earn 40 Hy.
What happens if my submission is rejected?
If your submission doesn't reach 60% approval within 24 hours, no points are awarded. You can try again with a new submission.
Can I delete a pending submission?
Yes. While your submission is still pending (within the 24-hour voting window), you can delete it from your profile.
Voting
How does voting work?
You can approve or reject other users' task submissions. Each user gets 20 votes per day. Voting on the winning side earns you 1 Hy point as a bonus.
Why can't I vote on a submission?
You may have reached your 20-vote daily limit, or the 24-hour voting window for that submission may have closed.
Account & Privacy
How do I edit my profile?
Go to Settings → Edit Profile to update your username, bio, location, and profile photo.
How do I delete my account?
Go to Settings → Delete Account. This will permanently remove your account and all associated data.
How long is my proof photo or video stored?
Proof media is automatically deleted after 24 hours once the voting window closes. Your task completion record and points remain.
How do I block or report someone?
Visit the user's profile and use the options menu to block or report them. Blocked users will not appear in your feed.
Still have questions?
How do I contact support?
Reach us at support@gethayhay.com and we'll get back to you as soon as possible.